Privacy Policy

At IZONIS, we are committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website, make a purchase, or interact with our services.

By accessing or using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

  • Name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment details (processed securely through third-party gateways)

b. Non-Personal Information

  • Browser type

  • Device information

  • IP address

  • Pages viewed

  • Time spent on site

  • Cookies and tracking data

c. Order & Support Information

  • Product preferences

  • Order history

  • Feedback, inquiries, or messages sent to us

2. How We Use Your Information

We use your data to:

  • Process and deliver orders

  • Provide customer support and respond to inquiries

  • Improve website performance and user experience

  • Send order updates, confirmations, or company/client communications

  • Prevent fraudulent transactions

  • Display relevant offers, promotions, or product recommendations

3. How We Protect Your Data

We take your privacy seriously and use industry-standard security measures, including:

  • SSL encryption

  • Secure payment gateways

  • Restricted internal data access

  • Regular security audits

Your personal information is never sold, rented, or shared without your permission, except as stated in this policy.

4. Cookies & Tracking Technologies

We use cookies to:

  • Enhance browsing experience

  • Remember login or cart preferences

  • Analyze website traffic

  • Improve site performance

You can disable cookies through your browser settings, but some features may not work properly without them.

5. Sharing Your Information

We may share your data only with:

  • Payment providers (for secure transactions)

  • Logistics partners (to deliver your orders)

  • Website developers/technical support teams (for maintenance)

  • Legal authorities (only when required by law)

We do not sell or trade your personal information to any third party.

6. Third-Party Links

Our website may contain links to external sites. We are not responsible for their privacy practices or content. We encourage you to review their policies before interacting with them.

7. Data Retention

We retain your information only as long as necessary to:

  • Provide our services

  • Comply with legal requirements

  • Resolve disputes

  • Maintain accurate business records

8. Your Privacy Rights

Depending on your location, you may have the right to:

  • Access the data we hold about you

  • Request correction or deletion

  • Withdraw consent for marketing communication

  • Request a copy of your stored information

To exercise any of these rights, contact us using the details below.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. All changes will be posted on this page with an updated “Last Updated” date.